Helpful answers
before you order.
Clear, simple details for a boutique shopping experience that feels easy from first look to delivery.
Is Cozy Glow only candles?+
No, Cozy Glow is growing into a boutique brand for home fragrance, gifts, signature destinations, and the Cozy Glow Box. Think destination-inspired scents, thoughtful goods, and a monthly subscription experience.
Are products made to order?+
Items are hand-poured in small batches after your order is placed. This means each piece gets the attention it deserves. Some restocks may be poured close to ordering.
How long does curing take?+
Soy candles need proper curing time, typically 24-48 hours after pouring, so the fragrance settles beautifully before shipping. We never rush this step.
When does my order ship?+
Orders are processed Monday-Friday after curing and careful packing are complete. You'll receive a confirmation email with tracking once it's on its way.
What is the Cozy Glow Box?+
The Cozy Glow Box is a curated monthly subscription featuring destination-inspired fragrance, seasonal comfort goods, and thoughtful extras. Launching soon. Join the Glow List for updates.